The leap from freelancer to CEO is challenging but immensely rewarding.
Albert
Einstein once quipped that it is impossible to solve a problem from the same
level of awareness that created the problem. By the same principle, your
business will not evolve if your mindset stays the same.
Many of the entrepreneurs
I’ve worked with over the years got their start providing a service to clients.
This is one of the quickest ways to get momentum because overhead is low and
all you need these days to make six-figures from a cafe in Paris is a laptop, a
smartphone and a strong Wi-Fi signal .
But
new challenges arise once you begin making more than $100,000 per year. At
$10k to $20k per month, you fall into the “quicksand.” The more you kick, the
harder it feels like you have to tread just to keep your head above water.
You’re exhausted and doing
all the work inside the business, even though you know you need to get help.
You can’t maintain this pace forever and it’s already starting to show in your
work.
You
now have an important decision to make: are you going to remain a freelancer, or will you make the
leap to CEO? If you choose the new path, the journey will be challenging
but immensely rewarding. To do so, you’ll need to make some radical mindset
shifts.
Here are three key
principles you need to internalize in order to go from freelancer to CEO.
1. Performance, not hours.
CEOs get paid for how well
their system performs, not how long they spend inside of it. Freelancers trade
time for money and find themselves trapped in a house that will collapse the
moment they stop laying bricks.
As soon as they stop working,
the money stops coming in. That’s the description of a job, not a business.
When every dollar you make is tied to the amount of time you spend working, it
prevents you from living your life.
This is not the CEO way.
CEOs, on the other hand, leverage other people’s time to create money.
The CEO doesn’t “work” for
money. There are tasks and “work” involved, but the CEO’s income is dependent
on how well she has designed her systems, people and processes. If the system
is efficient and scalable, it can make exponentially more money as the
organization and demand for the product grows.
Think of it this way: in the
beginning, your business is a system that harvests your time and energy into
profit. This works at a small scale, but your time and energy are finite, so at
a certain point you max out (if you try to overextend yourself, that’s when you
burn out).The real issue isn’t your work-ethic or productivity – it’s how you
have (or haven’t) designed the system. If you’re curious, I went deep into
business system design and processes in a recent
4,200-word article.
There is no direct dollar-per-hour amount that can be assigned to a CEOs work
because their work is the culmination of every piece of the system they’ve
engineered to create the product.
They are getting paid for
results driven, not tasks completed. CEOs are composers orchestrating a
symphony that is their company and money is music to their ears.
2. CEOs know their
numbers and manage their resources like a pro.
If I asked you what your
profit margins are, could you tell me? What if I asked you about your closing
ratio, how much of your gross revenue is dedicated to operating expenses or
what your average customer value is?
Most freelancers do not know
their numbers. Period.
Freelancers are used to
having their personal and business finances mixed together. They see the money
they make as theirs to spend and do so with free reign. (I’m not criticizing. I used to
be like this, too.)
This way of thinking is the
root of “broke millionaire syndrome.”
CEOs realize that money is
fuel for the journey. To steer the ship in the right direction you must look at
your company objectively. And the numbers never lie.
Not knowing the numbers in
your business is like flying a plane with no instrument panel. You’re headed
somewhere very fast, completely blind. Not good.
Numbers are what allow you to
track performance against goals, hold yourself and your team accountable and
spot weaknesses before they become big issues. CEOs know their numbers. Do you?
If you don’t, I recommend
starting with Mike Michalowicz fantastic book Profit First as a
way to get comfortable with this fundamental aspect of running your business.
3. CEOs know that
their job is to elevate others to leadership.
Most freelancers are used to
being the “go-to” for solving problems and have learned to depend on
themselves. Because, let’s face it, most people suck at their jobs.
In basketball, freelancers
would be the ball hogs. They live by the saying, “if you want something done
right, do it yourself.” This mindset is initially a strength because it creates
momentum and fast action which leads to results. But over the long haul, the
“do it all” approach to the business game hampers the freelancer because it
doesn’t allow them to put others in a position of leadership.
You don’t need to be the only superhero inside of your company. You should
focus on hiring superheroes. This means allowing people to step up and make
decisions on their own, teaching them to make the right choices based on the
values everybody in the company shares.
When your team knows what to
do without asking, can make important decisions and implement action plans
without having to clear every little detail, you’ve truly created leaders.
Leaders still make mistakes, but they also take personal responsibility for
those mistakes and can be counted on to learn from them.
A great CEO learns what Gino
Wickman calls “delegating and elevating.” They realize that they are very
rarely the best person for the job, they can’t wear all the hats or be
everywhere at once. So rather than focusing on doing the work themselves, they
focus on selecting the right person to do the work and allow that person to
lead.
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